Shipping policy

Shipping Policy

We want your order to arrive quickly and safely. Here's what to expect when you shop with Rosé Row.

Processing Time

Orders are processed and prepared for shipment within 1-3 business days of purchase.

Shipping Rates

We offer free standard shipping on all orders of $75 or more. Orders under $75 ship for a flat rate of $7.99.

Delivery Time

Once shipped, most orders arrive within 7-15 business days, depending on your location. You'll receive a tracking number by email as soon as your order ships so you can follow its progress.

Order Tracking

You can track your order at any time using the tracking link in your shipment confirmation email.

Delays

Occasionally, shipments may be delayed due to customs processing, weather, or carrier volume. We appreciate your patience and are happy to look into the status of your order if it's taking longer than expected.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your package, or if your order hasn't arrived within the expected delivery window, contact us at kaucicdxb@gmail.com and we'll help track it down.

Questions

Reach out any time at kaucicdxb@gmail.com — we typically reply within 24 hours.